Law Point App Support

Frequently Asked Questions

How does Law Point work?

Law Point connects you instantly to verified lawyers via an emergency button for urgent legal matters.

Who are the lawyers?

All lawyers on Law Point are licensed, KYC-verified professionals ready to assist you with your legal needs.

Is my data secure?

Yes, your data is encrypted and protected under GDPR, ensuring your privacy and security at all times.

What features are available?

You can choose from free basic features or upgrade to premium plans for enhanced services.

Who can use Law Point?

Law Point is designed for individuals and businesses seeking immediate legal assistance.

Can I upgrade my plan?

Yes, you can easily upgrade to premium plans for additional features and benefits at any time.

In which cases can I use the emergency button?

The emergency button can be used in situations such as arrest, detention, police checks, serious legal incidents, or any circumstance that requires immediate communication with a lawyer.

How quickly will I be connected to a lawyer?

The connection is made immediately or within a few minutes, depending on the availability of lawyers in your area.

Does Law Point replace my personal lawyer?

No. Law Point operates as a complementary service, providing immediate legal assistance when you need it most.

Is there a charge for users?

Basic features are available free of charge. However, users pay the lawyer directly for any legal services provided, not the Law Point platform.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time.

In which countries does Law Point operate?

Law Point currently operates in Greece, with plans for future expansion to other countries.

Are calls or communications recorded?

Communications are recorded only when required for security or legal compliance purposes, always in accordance with GDPR.

Do I need to create an account to use Law Point?

Yes. Creating an account enables proper service delivery and provides access to additional features.

How can I contact customer support?

You can contact the support team via email.

How is the lawyer selected?

Lawyers are selected based on availability, geographic proximity, and area of expertise to ensure you receive the most appropriate legal assistance.

Is my location used?

Your location is used only with your consent and solely for the purpose of connecting you with a nearby lawyer.

What happens if no lawyer is available at that moment?

In rare cases of unavailability, you will receive immediate notification along with alternative contact options. The company bears no responsibility for the temporary unavailability of lawyers.

Can I use Law Point for non-emergency legal advice?

Yes. In addition to emergency situations, Law Point may also be used for general legal guidance.

Does Law Point provide legal services?

No. Law Point acts solely as a connection platform and does not provide legal services directly.

Is there a communication history?

Yes, you can view a basic communication history through your account. The content of calls or messages is not stored.

Can I use Law Point on behalf of a third party?

Yes, you may request assistance on behalf of a third party, provided you have their consent.

What happens in case of misuse of the service?

Law Point reserves the right to restrict or suspend access in cases of misuse or violation of the Terms of Use.

Can lawyers accept or reject a request?

Yes. Lawyers have the right to accept or decline requests based on availability or potential conflicts of interest.

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